Whether you have experienced users, or users new to Salesforce, one of our best practice workshops is the perfect way to develop the capabilities of your team.
We run a number of interactive courses with hands-on exercises designed to provide best practice training on how to use Salesforce within your organisation. Specifically we run courses for:
- Sales users - best practice on how to work with accounts, contacts, opportunities, activities, campaigns and basic reporting
- Reporting users - taking you through all the elements of successful reporting for your organisation
- Super users - This is not an administrators course but is designed for those undertaking an enhanced user role within your organisation. We give training on basic user management; managing account teams; managing duplicate data; team calendars; language translation; and many more aspects a super-user might take on.
All of our courses provide delegates with a slide pack, an exercise book and a developer login which will allow further practice after the course has finished.